Terms and Conditions
SHIPPING: Please allow 1-3 business days for orders to be processed. Product will be shipped via USPS First Class in the United States and tracking will be available.
Shipping outside the United States please contact me directly for quote.
LOST PACKAGES: If a package gets lost in transit (very rare, though it does happen) we will absolutely re-ship the order. If the tracking information however says the package was ‘delivered,’ then this means USPS successfully delivered the package to the given address and our job has been effectively accomplished. If it says delivered, yet it’s lost anyway, we ask that you check with housemates or family to see if they received the package without telling the intended customer. This scenario happens fairly often. Wind storms can also cause the package to roll over into a bush or off a front porch. USPS will not mark an order as delivered if it hasn’t been, so please look carefully.
PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address, and the order was placed online by a customer, than the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has returned to us. So please, when ordering, make sure your shipping address is 100% accurate, as making any mistake could significantly delay the delivery.
When placing an order over the phone, we will read back your shipping address (and other ordering information) and double check that it is 100% correct every time.
RETURN POLICY
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same (unused) condition you received it and in the original packaging.
WEBSITE DISCLAIMER: This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied.
Complete Rapha Nutrition (LLC) makes no representations or warranties in relation to the medical information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider.
If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.
Do not take if pregnant or lactating. Always consult a medical doctor before modifying your diet or using any new product. These products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the food and drug administration (FDA).